Privacy policy

Last updated on September 1st 2024.

Introduction

RankingWins ("Company," "we," "us," or "our") is committed to protecting the privacy of our website visitors and customers ("you" or "your"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you visit our website, inquire about our services, or become a customer. By accessing this website or using our services, you agree to this Policy.

1. Information Collection

1.1 Personal Data
We may collect the following personal information:

  • Contact Information: Full name, email address, telephone number, mailing address.
  • Professional Details: Company name, job title, industry.
  • Account Credentials: Username and password when you create an account.
  • Payment Information: Credit card numbers, billing addresses, and other financial data necessary to process payments.
  • Communication Content: Messages, feedback, or inquiries you submit to us.

1.2 Non-Personal Data
We may collect non-personal information such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on our site
  • Clickstream data

1.3 Sensitive Information
We do not intentionally collect sensitive personal information such as:

  • Social Security numbers
  • Health information
  • Biometric data
  • Information about racial or ethnic origin, political opinions, religious beliefs, or sexual orientation

2. Methods of Collection

2.1 Direct Collection
We collect information directly from you when you:

  • Fill out forms on our website
  • Subscribe to newsletters or marketing communications
  • Request information or customer support
  • Participate in surveys, promotions, or events
  • Provide feedback or testimonials

2.2 Automatic Collection
We automatically collect certain information when you visit our website through:

  • Cookies: Small files stored on your device that help us recognize you and remember your preferences.
  • Web Beacons: Electronic images that track your interaction with emails and web pages.
  • Log Files: Records of your interactions with our website.

2.3 Third-Party Sources
We may obtain information about you from third parties such as:

  • Business Partners: Companies with whom we offer co-branded services or engage in joint marketing activities.
  • Social Media Platforms: Information from your public profile if you interact with us on social media.
  • Public Databases: Information available from government or public records.

3. Use of Collected Information

3.1 Service Delivery
We use your information to:

  • Provide, operate, and maintain our services
  • Process and complete transactions
  • Manage your account and provide customer support
  • Respond to your comments, questions, and requests

3.2 Communication
We may use your contact information to:

  • Send administrative information such as confirmations, invoices, technical notices, updates, and security alerts
  • Send marketing and promotional communications (with your consent, where required by law)
  • Inform you about changes to our services, terms, or policies

3.3 Customization
We use data to:

  • Personalize your experience on our website
  • Tailor content, recommendations, and advertisements to your preferences
  • Understand and analyze usage trends and preferences

3.4 Analytics
We analyze collected data to:

  • Monitor and analyze website usage and trends
  • Improve website performance and services
  • Develop new products, services, features, and functionalities

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers
We may share your information with trusted third parties who perform services on our behalf, including:

  • Payment Processors: To process financial transactions securely.
  • Email Service Providers: To send newsletters and marketing communications.
  • Analytics Companies: To analyze website usage and improve our services.
  • Customer Relationship Management (CRM) Platforms: To manage customer data and interactions.

These third parties are contractually obligated to maintain the confidentiality and security of your information and are restricted from using it for any purpose other than providing services to us.

4.2 Legal Obligations
We may disclose your information to:

  • Comply with legal processes or governmental requests
  • Enforce our terms and conditions
  • Protect our rights, privacy, safety, or property, and/or that of you or others
  • Investigate fraud or respond to a government request

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor or affiliate.

5. Cookies and Similar Technologies

5.1 Use of Cookies
We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Provide personalized content and advertisements
  • Analyze site traffic and trends

These third parties are contractually obligated to maintain the confidentiality and security of your information and are restricted from using it for any purpose other than providing services to us.

5.2 Managing Cookies

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement a variety of security measures to protect your personal information, including:

  • Encryption: Securing data in transit and at rest using encryption technologies.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Audits: Performing security assessments and audits to identify potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. User Rights

7.1 Access and Correction
You have the right to access and update your personal information. You may do so by contacting us at the details provided below.

7.2 Deletion Requests
You may request that we delete your personal information. We will comply unless we are required to retain it for legal, regulatory, or contractual obligations.

7.3 Opt-Out Options

  • Marketing Communications: You can opt out by clicking the "unsubscribe" link in any marketing email or by contacting us.
  • Cookies and Tracking: Adjust your browser settings to refuse cookies or alert you when cookies are being used.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your personal information remains protected in accordance with this Policy and applicable data protection laws.

9. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Criteria for determining retention periods include:

  • The duration of our relationship with you
  • Legal obligations to which we are subject
  • The necessity of retaining information for legal claims

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately, and we will take appropriate measures to remove the data.

12. Changes to the Privacy Policy

We reserve the right to modify this Policy at any time. Any changes will be effective immediately upon posting the updated Policy on our website. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our services after changes are made constitutes your acceptance of the updated Policy.

13. Consent

By providing personal information and using our services, you consent to:

  • The collection, use, and disclosure of your information as described in this Policy
  • Receiving communications from us, including promotional materials (with the option to opt-out)

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

RankingWins, Inc.
2261 Market St #5294
San Francisco, CA 94114
Email: contact@rankingwins.com

15. Legal Compliance

We are committed to complying with all applicable data protection laws and regulations, including:

15.1 General Data Protection Regulation (GDPR)
For individuals in the European Economic Area (EEA):

  • Lawful Basis: We process personal data based on your consent, contractual necessity, or legitimate interests.
  • Data Subject Rights: You have the right to access, rectify, or erase your personal data; restrict or object to processing; and data portability.
  • Complaints: You have the right to lodge a complaint with a supervisory authority if you believe we have violated your rights.

15.2 California Consumer Privacy Act (CCPA)
For California residents:

  • Right to Know: You have the right to request disclosure of the personal information we collect about you.
  • Right to Delete: You may request that we delete any personal information we have collected from you.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us using the information provided above.